UNLESS recognized by Research.com for AI knowledge assistant features
UNLESS has been recognized for its innovative capabilities in making organizational knowledge discoverable, intuitive, and actionable.
Agent
The customer-facing side of Unless — one AI Customer Agent across acquisition, retention, expansion, and support, with the Help Center it auto-generates as its public face. Browse a moment, or see the full overview.
Qualify, convert, educate. 24/7 on your marketing site.
See churn coming. Act before it does, inside the customer's product.
Catch upsell signals early. Route them to the right owner.
Resolve, co-pilot, learn — across every helpdesk and channel.
Trust
The architecture that lets your DPO, security, and procurement teams sign off without slowing your team down. Browse the page, or jump straight to a section.
Twelve numbered measures keep sensitive identifiers home.
Three pillars — sovereignty, AI Act readiness, sector readiness.
Five EU-resident layers — touchpoints to LLM constellation.
EU AI Act, GDPR, DORA, OWASP — built into the platform, not bolted on.
Customers
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Norway's leading ERP — modernized self-service with Unless.
Patient self-service surged within weeks of deploying Unless.
Financial service Onguard powers their support operations with Unless.
Meet Sally, Kontek’s AI support colleague in regulated finance.
Resources
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Get-started guides and advanced playbooks for the platform.
Privacy measures, security by design, and compliance guidelines.
Find reference documentation for the javascript API.
Bite-sized examples for every stage of the customer lifecycle.
Pricing
Two equal-weight plans, both built around outcomes. Browse the page, or jump straight to a section.
Flex (€0.99 per outcome) or Fixed (€1,999/month). Equal weight.
Full platform on both — Living Knowledge, Memory, Context.
Productized add-ons. À la carte on Flex, bundled into Fixed.
What counts as an outcome, fair use, and switching mid-year.
UNLESS has been recognized for its innovative capabilities in making organizational knowledge discoverable, intuitive, and actionable.
Transforming customer support with AI - insights from the Visma AI Conference 2025 fireside chat of Edgars Dzenuška and Sander Nagtegaal.
Join us at Unless as we revolutionize AI in 2024, paving the way for innovation and growth in 2025 with the Sentient Knowledge Base!
Reflecting on a transformative year in AI innovation and what's to come in the new year.
CEO Sander Nagtegaal explains why the new iteration of the Unless platform is a significant step forward.
It is almost 2022, so time to wrap up yet another year! Here we explain how we became a composable, plug-in digital experience platform.
A new year, bigger ambition: this year, we turned our personalization service into a full-blown, no-code experience optimization platform.
Unless can help your customer service with quick communication on the website, bypassing existing procedures and systems.
Find out how Unless deals with remote work due to the Corona virus.
CEO Sander wraps up 2019 and looks forward to the next year.
It is almost 2020, and that means it's time to wrap up yet another year! Read on to find out what we have been busy with at Unless.
With 2019 approaching, it’s time to look back at our journey and all that we have done in the past year.
CEO Sander with a Christmas hat, wrapping up 2018 and looking forward to the next year.
Unless.com CEO Sander Nagtegaal explains how a DARPA project inspired Unless.
Raising pre-seed funding using "incrowdfunding", creating a peer fund of contributors.
Unless.com CEO Sander Nagtegaal about personalizing your website without the help of a developer.
Unless.com CEO Sander Nagtegaal explains why we are not named after a Klingon.
Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.