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Agent

One agent. Every customer moment.

The customer-facing side of Unless — one AI Customer Agent across acquisition, retention, expansion, and support, with the Help Center it auto-generates as its public face. Browse a moment, or see the full overview.
Acquisition

Qualify, convert, educate. 24/7 on your marketing site.

Retention

See churn coming. Act before it does, inside the customer's product.

Expansion

Catch upsell signals early. Route them to the right owner.

Support

Resolve, co-pilot, learn — across every helpdesk and channel.

Engine

The platform underneath.

The back-of-house side of Unless — a Living Knowledge library that maintains itself, plus the Train → Test → Deploy → Analyze loop that keeps every Customer Agent sharper after every conversation. See how the engine compounds.
Train

Always current. Always ready. Living Knowledge + Living Context.

Test

Before a customer sees it. Preview, simulate, audit.

Deploy

One agent. The whole journey. Memory across all of it.

Analyze

Performance, value, AI maturity. All visible. All live.

Trust

Built for the EU from day one

The architecture that lets your DPO, security, and procurement teams sign off without slowing your team down. Browse the page, or jump straight to a section.
Privacy Vault

Twelve numbered measures keep sensitive identifiers home.

Compliance posture

Three pillars — sovereignty, AI Act readiness, sector readiness.

Architecture

Five EU-resident layers — touchpoints to LLM constellation.

Frameworks

EU AI Act, GDPR, DORA, OWASP — built into the platform, not bolted on.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

Patient self-service surged within weeks of deploying Unless.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in regulated finance.

Resources

Search resources and support articles

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center

Get-started guides and advanced playbooks for the platform.

Security and compliance

Privacy measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized examples for every stage of the customer lifecycle.

Pricing

Pay per outcome. You choose.

Two equal-weight plans, both built around outcomes. Browse the page, or jump straight to a section.
The two plans

Flex (€0.99 per outcome) or Fixed (€1,999/month). Equal weight.

What's included

Full platform on both — Living Knowledge, Memory, Context.

Flex modules

Productized add-ons. À la carte on Flex, bundled into Fixed.

Frequently asked

What counts as an outcome, fair use, and switching mid-year.

For customers

Sub-processors

Version 1.0 · Last updated 2026-04-23

This statement is also an integral part of our Data Processing Agreement.

User and End User data sub-processors

Controller agrees to the commissioning of the following Sub-Processors for our Application Services (including, but not limited to, the provision and hosting of software, services, ML and AI models), potentially including User and End User data from within the Customer Application:

  • Amazon Web Services, hosting and storage (EU)
  • Microsoft Inc., Microsoft Azure cloud services (EU)
  • Google Inc., Google Cloud Platform (EU)

User data sub-processors

Controller agrees to the commissioning of the following Sub-Processors strictly on the UNLESS dashboard:

  • Stripe, Inc., payment provider for customers only (US)
  • Chargebee, automated subscription billing for customers only (US)
  • Hubspot, CRM system and customer messaging platform for customer support (EU)

Integrations with third-party business systems

UNLESS offers integration with some of your existing business systems. If you choose to enable such an integration to exchange data with UNLESS, you may need to have additional legal arrangements with either the source or the destination of such data.

To provide for these integrations, UNLESS uses the services of the following Sub-Processor:

  • ApiDeck, integration platform (iPaaS) for SaaS companies (EU)
Data Processing Addendum
Security addendum