2026 releases 10 – 18 of 29
AI skillsAI configurationUI & components
More control over agentic skill guidance
Guide exactly how your skills get proposed.
AI skillsInsightsAI configuration
The AI now remembers context about your users
A more personal AI that remembers what matters.
IntegrationsInsightsUI & components
Better image parsing in Google Docs
Cleaner results when ingesting Google Docs images.
AI skillsAI configuration
Dynamic persona switching by lifecycle stage
The right persona for every visitor, automatically.
IntegrationsInsightsAI configuration
A configurable persona for each lifecycle stage
Tailor your AI to every step of the journey.
UI & components
Live progress messages for background skills
Watch background skills work in real time.
IntegrationsTeam assistantLive chat
Set opening hours for your AI skills
Offer skills only when your team is around.
IntegrationsTeam assistant
Salesforce team assistant connection improvements
Deeper control over your Salesforce ticket flow.
InsightsAI configuration
Discover your AI maturity level
See where you stand and what to do next.