Components
Cards
Card grid - the canonical 3-up
The default card recipe: white surface, hairline border, eyebrow + heading + body. Cards always appear in a grid of two or more - a lone rounded card reads as a boxy floating panel.
Living Knowledge
What the agent knows
Single source of truth across every customer-facing surface.
Living Memory
Who it's talking to
One memory per customer, carried across all four moments.
Living Capabilities
What it can do
Procedures that act in your systems on the customer's behalf.