# Zendesk live chat handover and the Bookstack integration

**Summary:** Live chat handover to Zendesk via Sunshine Conversations is now possible, and the Bookstack knowledge base integration is live.

**In short:** A new handover route and a new knowledge source.

**Published:** 2025-06-23

- [Live chat handover to Zendesk](https://unless.com/en/integrations/ticketing/zendesk-sunshine-conversations/ "Zendesk Sunshine Conversations integration") is now possible! 🎉
- [Bookstack knowledge base integration](https://unless.com/en/integrations/knowledge-base/bookstack/ "Bookstack integration") is now live! ⚙️